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Questions
- How many days it takes your order to arrive ?
Within 5 to 10 days you should receive your order at the destination, in useful days.
- I wish to make a return. How can I do it?
You have 15 days from the day you receive the product, to make any exchange or return. You should pack the order, in the same way that it was sent, and should come with your name, order number and the item / size / color for which you wish to change. You should ensure you that our site has the article you wish to receive. The exchange will only be accepted if the item still has tags and is in the same conditions it was sent . If the piece you choose costs more, you must pay the difference of amount so that you can make the exchange. When we receive the product you sent back, and we see that is in the condition it was sent, we proceed to sending the next . The address to which you should send the piece to change is:
EARBOXWEAR S.A.
Lugar da Quintã , Lote 16 , Frossos
4700-023 BRAGA
1. HEIGHT – take your shoes off, with your back against a wall, stand straight but naturally. Place a ruler on your head: place a dot on the spot where the ruler touches the wall and measure the distance from the dot to the floor.
2. CHEST – pass the tape measure on the broader back, under your arms, and the protruding part of the chest. 3. WAIST – you measure the natural waist curve (you may tie a string around the middle torso in order to locate it).
3. WAIST – you measure the natural waist curve (you may tie a string around the middle torso in order to locate it).
4. HIP – place the measure tape around the bulkiest part, usually 18 to 23 cm below waist.
